Payment Options
We provide various payment options to our patients, allowing them to choose the one which is most
convenient and comfortable for them.
1. Cash
2. Money Orders, Travelers Checks, or Cashier’s Check
3. Visa/Master Card
4. PayPal
With a Money order or Travelers Check, available at the bank, you can leave the name of the recipient open, and we will fill it in.
If you are afraid to carry physical currency, we have a POS terminal in our clinic, and can accept Visa and Master Card payments. However, there will be an additional 5% charge due to new bank/government regulations.
If you already have a PayPal account established, you can use our office wi-fi to log into your account and make a transfer by
clicking on “Send Money”.
Payment Policy
As much of the work is done in stages, you will only be charged for the work that is being completed on any given visit. However, we do require a deposit of 50% down for work that must be sent to the dental lab, such as crowns and dentures. This deposit must be made before the lab will begin the work.4 We can accept most major PPO Dental insurance, such as Delta Dental, Cigna, Aetna, MetLife. We must verify insurance from the office prior to starting treatment or, to accelerate the process, you can pay first, and we’ll help submit a claim for re-imbursement to you.
Before dental work is cemented into place, we will ask for your approval as to size, shape and color. If you decide you want a
different size, shape, or color before cementing, we can make the requested changes at no cost. However, if a change is requested after cementing, we will need to charge 50% of the listed price, to cover the cost of the additional lab and material fees.
Guarantee
We are so confident in what we do that all our services are guaranteed. We have one of the best dental teams in Tijuana, we invest in the best equipment, give excellent attention to detail, and are part of an amazing network of professional dental specialists. Our guarantee covers the repair of any issues that are a consequence of manufacturing defects or treatment errors on our part, without additional cost to you, as long as said repairs are done here in our clinic. We cannot reimburse you for work done in another clinic.
Our guarantee does not cover issues arising from factors outside of our control. These include, but are not limited to, poor dental hygiene, accidents, pre-existing diseases, hereditary problems, the failure to follow the care instructions of your dentist, etc.
Our guarantee doesn’t cover travel-related expenses such as hotel, fuel, and food. Though traveling back to Tijuana for additional work may be inconvenient, we believe it is more than offset by the large cost savings gained by doing your work with us.
