Information We May Collect

We may collect personal information that you voluntarily provide when you contact Dr. Mexico Dental Group, request a consultation, ask for information about treatment, communicate with our staff, or use forms or other features available through our website.

This information may include:

• Your name
• Email address
• Telephone or WhatsApp number
• Preferred method of contact
• Information about the dental treatment you are considering
• Information you provide about previous dental treatment
• Photographs, dental X-rays, or other records that you voluntarily send to us
• Travel or scheduling information related to a potential dental appointment
• Messages, questions, or other information you provide when communicating with us

You are not required to provide personal information simply to browse our website.

Dental and Health Information You Provide

Because Dr. Mexico Dental Group provides dental services, prospective patients may voluntarily provide information concerning their dental or medical history when requesting information or an evaluation.

For example, you may choose to tell us about missing or damaged teeth, previous dental work, medications, medical conditions, or other information that may be relevant to dental treatment. You may also voluntarily send photographs, X-rays, treatment plans, or other dental records for review.

Please provide only information that is reasonably necessary for us to respond to your inquiry or assist with your treatment request.

Information provided through the website or during an initial online inquiry is not a substitute for an in-person dental examination, diagnosis, or consultation with a qualified dental professional.

How We Use Your Information

Information collected through our website may be used to:

• Respond to questions and consultation requests
• Communicate with you about dental treatments and services
• Review information you voluntarily provide regarding your dental needs
• Help determine what type of consultation or appointment may be appropriate
• Provide requested information about treatment options, estimated costs, scheduling, or travel
• Schedule or coordinate appointments
• Follow up regarding an inquiry or requested consultation
• Improve our website, services, and patient experience
• Understand how visitors use our website
• Measure the effectiveness of our advertising and online marketing
• Maintain appropriate business and communication records
• Protect the security and proper operation of our website
• Comply with applicable legal or regulatory requirements

We do not sell your personal information to third parties.

Communications by Phone, Email, Text, or WhatsApp

If you provide your telephone number, email address, WhatsApp number, or other contact information, Dr. Mexico Dental Group may use that information to respond to your inquiry and communicate with you regarding the dental services in which you have expressed interest.

Depending upon the contact information you provide, communication may take place by telephone, email, text message, or WhatsApp.

Please be aware that ordinary email, text messaging, and third-party messaging applications may not always provide the same level of security as dedicated secure healthcare communication systems. You should avoid sending highly sensitive information through these methods unless you are comfortable doing so.

Website Forms and Consultation Requests

Information submitted through contact forms, consultation forms, or similar features on our website is used primarily to respond to your request and assist you in obtaining information about our dental services.

Submitting a consultation request through this website does not by itself establish a dentist-patient relationship. A diagnosis or final treatment recommendation generally requires appropriate evaluation by a dental professional and, when necessary, a clinical examination and diagnostic records.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors interact with the site, remember certain preferences, analyze website traffic, and evaluate the effectiveness of advertising.

Cookies are small pieces of information that websites may store or access through your browser or device. Some cookies are necessary for website functionality, while others may be used for analytics or advertising purposes.

Depending on your browser and device settings, you may be able to block, delete, or limit cookies. Disabling certain cookies may affect the functionality of some portions of the website.

Website Analytics and Advertising

Dr. Mexico Dental Group may use third-party analytics and advertising services to better understand website traffic and measure the effectiveness of our online marketing.

These services may collect information such as:

• Pages viewed
• Approximate geographic location
• Browser and device type
• Referring website or search engine
• Time spent on the website
• Interactions with website pages or features
• Advertising interactions or conversions

This information helps us understand how visitors find and use our website and allows us to improve both our website and advertising.

Third-party analytics and advertising providers may use cookies or similar technologies according to their own privacy policies and practices.

Google Services

Our website and marketing activities may use services provided by Google, which may include services such as Google Analytics and Google Ads.

These services may use cookies or similar technologies to collect information about website visits, traffic, interactions, and advertising performance.

Information collected by Google is governed by Google’s own privacy policies and settings. Visitors can manage many Google-related privacy and advertising preferences through their Google account and browser settings.

Embedded Videos and Third-Party Content

Pages on the Dr. Mexico Dental Group website may contain videos, maps, social media features, or other content provided by third-party platforms.

For example, our website may contain videos hosted by YouTube. When you interact with embedded third-party content, the provider of that content may receive information about your device, browser, or interaction with the content and may use cookies or similar technologies.

The collection and use of information by these third-party services is governed by their respective privacy policies.

Third-Party Service Providers

Dr. Mexico Dental Group may use third-party companies and service providers to help operate our website and business.

These may include providers that assist with:

• Website hosting and security
• Website forms
• Email and communications
• Appointment or inquiry management
• Website analytics
• Online advertising
• Video hosting
• Technical support
• Other services necessary to operate our website and communicate with prospective or existing patients

These providers may have access to information only as reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

How We Share Personal Information

Dr. Mexico Dental Group does not sell personal information provided through this website.

We may share information when reasonably necessary with service providers that help us operate our website, communicate with patients, process inquiries, maintain our systems, or provide other legitimate business services.

Information may also be disclosed when we reasonably believe disclosure is necessary to comply with applicable law, respond to a lawful request, protect our legal rights, prevent fraud or misuse, or protect the safety and security of our patients, staff, website, or business.

Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, email system, or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee the absolute security of information transmitted electronically.

Visitors should use reasonable care when deciding what information to transmit through websites, email, text messaging, WhatsApp, or other electronic communication methods.

Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business or patient records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

The amount of time information is retained may vary depending on the nature of the information, the reason it was collected, whether treatment was provided, and applicable legal or regulatory requirements.

Links to Other Websites

Our website may contain links to websites operated by other organizations.

Once you leave the Dr. Mexico Dental Group website, we do not control the privacy or security practices of the website you visit. The privacy practices of third-party websites are governed by their own policies.

We encourage visitors to review the privacy policies of websites they visit before providing personal information.

International Visitors and Patients

Dr. Mexico Dental Group is located in Tijuana, Baja California, Mexico, and our website is used by visitors and prospective patients from the United States, Canada, Mexico, and other countries.

If you provide information through our website or communicate with us electronically, your information may be transmitted, processed, or stored in a country different from the country in which you live.

Privacy and data protection laws vary between countries. By voluntarily submitting information to Dr. Mexico Dental Group, you understand that your information may be processed as necessary to respond to your inquiry, coordinate requested services, and operate our business.

Your Privacy Choices

You may contact Dr. Mexico Dental Group if you would like to:

• Ask what personal information you have provided to us
• Correct inaccurate contact information
• Update your communication preferences
• Ask us to stop sending non-essential communications
• Request deletion of personal information where appropriate and permitted by applicable law

Certain information may need to be retained for legitimate business, legal, regulatory, security, or patient-record purposes.

If you no longer wish to receive promotional communications from us, you may ask us to stop sending them. Communications necessary to respond to an active inquiry, coordinate an appointment, or provide requested services may still be sent when appropriate.

Children’s Privacy

Our website is intended primarily for adults seeking information about dental care for themselves or their families.

We do not knowingly use our website to solicit personal information directly from children without appropriate involvement from a parent or legal guardian.

Parents or guardians who believe that a child has submitted personal information to us inappropriately may contact us to request that the information be reviewed or deleted where appropriate.

Changes to This Privacy Policy

Dr. Mexico Dental Group may update this Privacy Policy from time to time to reflect changes in our website, technology, services, business practices, or applicable requirements.

When changes are made, the “Last Updated” date at the top of this page may be revised.

We encourage visitors to review this Privacy Policy periodically if they have questions about how information submitted through our website is handled.

Contact Dr. Mexico Dental Group

If you have questions about this Privacy Policy or about personal information you have provided through our website, please contact us:

Dr. Mexico Dental Group
Tijuana, Baja California, Mexico

Email: hello@drmexico.dental
U.S. Phone +1 619-819-9442
WhatsApp Mexico: +52 664-294-6376

We will make reasonable efforts to respond to privacy-related questions or requests in a timely manner.